COVID-19-impact

Deliveries might be delayed !

 

 

Dear Customer

 

We operate out of Pune, India which is currently under lockdown until 15th May due to COVID19 pandemic. Our Delhi center is also under restrictions.

 

However in some cases, it's possible for us to send artworks to you directly from the artist based in other locations. However for some artworks we can only fulfil them once lockdown period is over that is 15th May. Please kindly talk to our customer care on +91 8822866866 if you wish to know the tentative date of shipping of artworks you wish to buy.

 

We are continuing to offer you full range of our products, right from handmade paintings, canvas prints, custom size artworks, portraits and frames.

 

Please note there can be delay in delivery of your order if

  1. Your locality/town/city or country is in lockdown/restricted mode. Courier partner will hold your shipments in this case, and deliver once restrictions are removed.
  2. Artist’s locality/town/city or country is in lockdown/restricted mode. Artist will ship once the lockdown/restricted mode is removed
  3. If you have ordered with a frame - then we only have Pune & Delhi fulfilment centre taking care of it.

 

On an average we are seeing 2 to 7 days additional days for delivery in India than mentioned on product page. For international, the delivery timelines are bit more varied - even to the same country. It can be 3 to 15 days higher than normal. In many cases both domestic, and international deliveries are getting delivered without any delay also. There is no specific pattern to this, hence estimating accurate delivery time is a little difficult. However the best part is that the shipments are getting delivered in reasonable timeframe, even in the state of growing pandemic.

 

We kindly request all our customers to keep all these things in mind before placing an order.  Everybody in the supply chain is trying their best to deliver your artworks to you as soon as possible, however there might be situations that would be beyond ours or theirs control - due to which delay in delivery can be inevitable.

 

If you have need artwork urgently (maybe you need it to gift someone, or need it for house warming or a function) - then we request you to talk to us on +918822866866 first or email us on sales@fizdi.com with artworks selected, delivery timeline and delivery address. We will inform you beforehand if we can meet the same.

 

If there is no hard delivery timeline and a delay of few days (if at all) is fine by you, then you can simply proceed with checkout.  We are anyway trying our best to deliver to you ASAP.

 

We request you your kind support in this difficult times, and assure you that your order is safe with us. We are taking every step possible to ship your order as soon as possible.

 

We request you to take care of yourself and your family, and stay safe !

 

Regards

Anand Khinvasara

CEO, Fizdi