Who runs Fizdi, and where is it based ?
Please click on this link - About Us
I am an Artist, and want to sell art on Fizdi.com. How can I register, and what is the process ?
Please click this link for more information - Artists Corner
How to contact us ?
Please click on this link - Contact Us
Can I trust you to purchase art online, or share my credit/debit card details ?
We have been operational since 2009, and with a 5 year clean track record. We are also a CRISIL verified firm. We are run by professional having decades of professional experience. You can surely trust us for purchasing art. All payments are processed by a renowed third-party payment processor - CCAvenue which also processes payments for over 50,000 merchants in India. After you enter in the Address details on Fizdi.com, we direct you to CCavenue.com for completion of Payment. It is with them that you share you credit/debit card details, not with us. You can check it in the Address Bar of your browser. After redirecting you to CCAvenue.com, we do not have any control over the details you enter. All transactions are handled by CCAvenue thereon.
Are the paintings handpainted ?
We get to hear that often owing to our low costs. The answer is “Of course !”. All our paintings are 100% handmade and crafted by skilled artists. We do not deal in prints, canvas transfers, or products created using machined process. We directly source artwork from the artist and art communities. Apart from that, we have well managed Logistics network, and have made technological advancements in order processing. This helps us keep our operating costs at minimum and we pass the benefit on to you.
We do NOT and will NEVER sell prints. We believe Prints are like Artificial Diamonds, they are cheap and does the work in some way - but will never give you that satisfaction. We would rather keep our walls blank than put prints.
Are the paintings artist-signed and come with Certificate of Authenticity ?
Paintings directly from artist do come with sign and certificate. Ones from community/dealers so not. Under every painting image, we have mentioned if it is artist signed and comes with a certificate. Please check the same.
Is Cash on Delivery applicable for every painting ?
No. It is applicable for unframed art, less than 25,000 Rs., and for art not in 15-25 delivery time category. We have mentioned below every painting image, if cash on delivery is applicable or not. Please check the same.
Is every art customiziable ?
Most of the artpieces are. It is mentioned under painting image, if the art can be made in custom size. In case its written that information is not available, please do call or write to us. We will confirm it from respective artist and community and get back to you.
What is your return and cancellation policy ?
Please check this link - Policies
What payment options do you accept ?
Please check this link - Payment Options.
Additionally to this, we offer Cash on Delivery to certain locations and paintings.
I see your website contains some paintings that are ready framed, and some are not. Why so ?
Some of our artists frame their art after completion and pass it on to us in that state, that’s the reason we put it up as it is on our website. Ideally we do not encourage our artists to frame their paintings, but they might still go ahead in case of exhibitions etc.
I want to gift the painting to someone. Will you Gift Wrap it, and also put a message card on it ?
Sure why not ! We offer free Gift wrapping service on both framed and unframed art. Simply select the option for gift wrapping during checkout and put your Gift Message in the comments box.
Can I track my order online ?
We include a tracking link in an email that we send once your order is shipped. You can click on that link to check latest status of your order. You may also write to us at firstname.lastname@example.org or call us on 07507000123 to know the latest status.
I have a photo which I need to convert to painting. Can you do that ?
Yes, we provide this service. Please email at email@example.com, or call us on 07507000123 / 020 - 66200648 to raise a request.
Can you give me any coupons ?
We are affiliated with www.couponcodebazaar.com. Please check if they have any.